“Why Should We Outsource Our IT Services?”

Outsourced IT ServicesThe first thing most of our clients ask before using our services is how outsourcing their IT services will benefit them. Here’s an answer to this question and others that they ask. This should help you when deciding if you should outsource your IT services.

There’s a saying amongst business leaders: “Focus on what you do best and outsource the rest.” This is also true when it comes to the management of your computer network. This isn’t something you or your staff should have to do or worry about.

There are many benefits to outsourcing. You won’t need to buy hardware and software for projects, and you don’t have to take the time (typically months) to vet an experienced IT team of professionals. Your outsourced IT provider can start immediately.

And, outsourcing your technology services is typically less expensive than hiring a tech. Plus, you won’t have to pay benefits or deal with sick and vacation days.

When you outsource your business technology to a Managed Services Provider (MSP) you’ll benefit from:

A Depth of Expertise: Outsourced IT companies bring many disciplines to the table. You’ll have a full team of technology experts ready to help, without the cost and burden of employing a full-time staff.

Reduced IT Costs: Outsourcing your IT services drastically reduces your overall technology costs. You can leverage economies of scale without jeopardizing the support your company needs.

Access To The Latest Technologies: An outsourced IT provider is always up-to-date on the latest trends.

What Should We Look For In A Managed Services Provider?”

In today’s constantly changing world of technology, you need an MSP in Fargo that remotely monitors the status of your business technology 24/7, ensures it runs at peak performance, and keeps the “bad guys” out.

Your MSP should:

  • Provide 24/7 Help Desk support from technicians who speak English as their first language so you can understand what they’re saying.
  • Act as your entire offsite IT department with a team of tech experts who are trained in the IT solutions you use.
  • Continually monitor your system for security and reliability.
  • Ensure your IT costs are predictable and align with your budget.
  • Be responsible for your business continuity and disaster recovery solutions.
  • Confirm your backups are reliable, quickly recoverable, and stored safely offsite.
  • Help you comply with industry and government IT regulations like HIPAA, HITECH, PCI-DSS, FINRA, and others.
  • Conduct Vulnerability, IT Audits, Penetration Testing, and Security Awareness Training to prevent cyber threats.

“Will Outsourcing My Technology Cost A Lot?”

A Managed Services Provider should take care of all your technology needs for a fixed monthly fee. Some services like cloud-based software will be based on how many of your employees use these services. But for both remote and on-site maintenance, management and Help Desk Support, you should pay one affordable fee each month.

An MSP also helps you prevent IT issues, and this costs less than what you’d spend if your data was breached or you experience downtime that impacts your productivity.

“Is Using A Managed Services Provider Like Having A Chief Information Officer On Staff?”

Your MSP should provide a vCIO (virtual Chief Information Officer). A vCIO will be up-to-date on the latest solutions and can consult with you to design and implement a reliable IT system that meets your unique business goals. They also provide IT Strategic Planning and will design a technology roadmap to take your business where you want it to go.

“Don’t All Managed Services Providers Offer The Same Services?”

No – a good MSP will do a baseline assessment of your IT needs. Then they will meet with you to determine what your goals are. Once this is complete, they will provide a customized report detailing the status of your technology, if you need any adjustments or remediations, and what they advise to help you meet your goals.

Some MSPs (but very few) also provide Physical Security Solutions for your site. They’ll assess your security needs and help you decide if you need things like digital surveillance systems, controlled access solutions, and more.

“What Else Should I Look For When Outsourcing IT Service & Support?”

Look For An IT Provider That Offers Cloud Services & Consulting

Cloud computing has greatly enhanced how businesses in Grand Forks, ND operate. It can increase your productivity, flexibility, security, and provide value that you can pass on to your customers.

Your MSP will migrate your IT infrastructure to a secure cloud without a large investment in hardware or software. All you’ll need are your computers and internet access to get going.

Your Outsourced IT Provider Should Offer Microsoft Office 365 Consulting

Businesses of all kinds are using Office 365 because of its affordability, security, and scalability. It’s hosted offsite, so no matter the situation your business can keep running.

Using Microsoft Office 365 is easy – but migrating your services can be difficult. Your MSP handles this for you. They can also train your employees to use it and provide day-to-day support as needed.

VoIP Business Phones

If you’re still using antiquated business phones that depend on telephone lines, your MSP might also provide VoIP Business Phones. VoIP stands for Voice over Internet Protocol and is cloud-based.

When we have severe ice storms here in the Red River Valley, and phone lines go down, your business will still be able to make and receive calls via the Internet. And you can do this from wherever you are.

You should check this out because there are many additional features that will ensure you stay connected. And like many cloud services, you don’t need to invest in equipment. You’ll pay one monthly fee based on the number of users.

Web Design

Not many MSPs provide this service, and it’s a valuable one. If qualified, they can also offer Web Applications and e-Commerce solutions.

Today, your website is the front door to your business. Make sure it doesn’t get sent to the “bowels” of Google and that it’s designed to rank highly when people search for businesses in North Dakota like yours.

“Why Should We Consider Insight Technologies For Our Outsourced IT Services?

That’s the easiest question of all to answer. Because we provide everything we’ve mentioned above and more. Reach out to us personally, and we’ll answer any other questions you might have.

In the meantime, I hope we answered most of your questions. If you’d like to find out what’s happening in the world of IT today, check out some of our blogs below.

Managed Services Pricing (Questions/Answers)

Do IT Faster With Microsoft

The Top 5 Cybersecurity Risks (Problems/Fixes)

Need A Trustworthy and Reliable Business IT Services Company In The Red River Valley?

Insight Technologies Wants To Be Your Next Information Systems Support Company.

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Insight Technologies

Grand Forks
2600 Demers Avenue Suite 101 Grand Forks, ND 58201

Fargo
1402 43rd Street South
Suite 200
Fargo, ND 58103

Phone: (800) 279-4796 Email: info@greatinsight.com