These Terms of Service provide terms and conditions pursuant to which You (defined below), for good and valuable consideration the receipt and sufficiency of which are acknowledged, are permitted to access and use certain services, computers, equipment, software, networks and information systems maintained by Insight Technologies (collectively, the “Insight Technologies Systems”).
Your use of the Insight Technologies Systems is also subject to Insight Technologies’s Acceptable Use Policy (“AUP”), available at http://greatinsight.com/legal/acceptable-use-policy, as it may be updated from time to time, and which terms are incorporated by reference herein. In addition, You shall ensure that Your Users (as defined below) comply with the AUP.
Inquiries regarding this policy should be directed to firstname.lastname@example.org.
“Customer Content” means all data, software and information, including, without limitation, data text, software, scripts, video, sound, music, graphics and images that are created, uploaded or transferred in connection with the Services by You or Your affiliates.
“Personally Identifiable Information” or “PII” means information about an individual that can be linked to an individual from just the data provided and/or by accessing other data that is readily available.
Personal Identifiable Information includes Protected Health Information as defined in the Privacy Rules of the Health Insurance Portability and Accountability Act (“HIPAA”) and non-public personal information as defined in the Gramm-Leach-Bliley Act and any other non-public information concerning an individual.
“Services” means the current or future services and software that You ordered.
“Software” means any software provided to You by Insight Technologies and used in connection with using the Services.
“User” means an individual who has access to the Services You ordered. A User may also be a Customer or an employee or independent contractor of a Customer. Whether or not a User is a Customer, such User is also subject to these Terms of Service and our Acceptable Use Policy.
“You” means you individually and the entity for whom you act as an authorized representative, employee or agent.
You represent and warrant that You are an individual of at least eighteen years of age with the legal authority to bind any entity for whom You are acting as an authorized representative, employee or agent, and that Your use of the Service does not violate any applicable law or violation.
You agree to do each of the following: (i) comply with applicable law and the Acceptable Use Policy, (ii) use any Microsoft® software in compliance with the provisions below in Section 10, (iii) pay when due the fees for the Services, (iv) use reasonable security precautions in light of Your use of the Services, including encrypting any PII transmitted to and from, and while stored on, the Insight Technologies Systems (including the underlying servers and devices), (v) cooperate with Insight Technologies’s reasonable investigation of outages, security problems, and any suspected breach of these Terms of Service or the AUP, and (vi) immediately notify Insight Technologies of any unauthorized use of Your account or any other breach of security.
- You retain all right, title and interest in and to Your data that Insight Technologies hosts on Your behalf as part of the Services.
Restrictions on Use.
You will not use, and will not permit others to use, Your account to: (i) modify or prepare derivative works relating to the Insight Technologies Systems; (ii) use the Insight Technologies Systems in any manner that threatens the integrity, performance, or availability of the Insight Technologies Systems; (iii) reverse engineer, decompile, or disassemble the Insight Technologies Systems; or (iv) use the Insight Technologies Systems or any of the Software to help design a competing or similar service.
Insight Technologies may suspend the Services without liability if: (i) we reasonably believe that the Services are being used (or have been or will be used) in violation of these Terms of Service, the AUP, Your service agreement or any applicable law, court order, rule or regulation in any jurisdiction, (ii) we discover that You are, or are affiliated in any manner with, a person who has used similar services abusively in the past; (iii) You do not cooperate with our reasonable investigation of any suspected violations of these Terms of Service, the AUP or Your service agreement; (iv) we reasonably believe that the Insight Technologies Systems have been accessed or manipulated by a third party without Your consent, (v) we reasonably believe that suspension of the Services is necessary to protect our network or our other customers, (vi) a payment for the Services is overdue, or (vii) suspension is required by law. If the suspension was based on Your breach of your obligations under Your service agreement, then we may continue to charge you the fees for the Services during the suspension, and may charge you a reasonable reinstatement fee upon reinstatement of the Services.
Access to Data.
- You will not have access to Your data stored on the Insight Technologies Systems during a suspension or following termination.
- The deletion of Customer Content is automatic upon termination or expiration of Your access to the Insight Technologies Systems. Consequently, unless Insight Technologies determines otherwise, You will not have access to Your Customer Content, and Insight Technologies may immediately erase or delete Customer Content from its computer infrastructure after the effective date of termination or expiration of Your access to the Insight Technologies systems.
Upon expiration or termination of Your access to the Insight Technologies Systems, You must discontinue use of the Services and relinquish use of the IP addresses and server names assigned to You in connection with setting up the Services, including pointing to the DNS for your domain name(s). You agree Insight Technologies may make modifications to DNS records.
Ownership of Intellectual Property.
The Insight Technologies Systems are protected by copyright, trademark, and other laws of the United States and foreign countries. You may not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Insight Technologies Systems. You shall not acquire any right, title or interest in or to the Systems, except the right to use them in accordance with Your service agreement.
Microsoft Software & Microsoft License Mobility.
In addition to these Terms of Service, the AUP and the terms of Your service agreement, Your use of any Microsoft software is governed by Microsoft’s license terms that appear at http://greatinsight.com/legal/microsoft.
If You make use of Microsoft software on the Services that is not relicensed to You by Insight Technologies under its Microsoft Service Provider License Agreement (“SPLA”), then You represent and warrant that You have a written license agreement permitting You to use the Microsoft software in conjunction with the Services. While utilizing the Services, Your rights and obligations relating to the software licensed by Microsoft to You are identical to those imposed on You under this Agreement if You utilized software relicensed to You by Insight Technologies under the Microsoft SPLA. You agree that You will provide Insight Technologies the proper evidence of such licensing as Insight Technologies may reasonably require prior to the commencement of the Services, and from time to time as necessary to verify and update the status of the license. If You fail to provide the required evidence of licensing Insight Technologies may, at its option, either (i) suspend the ordered Services that included such software until the evidence is provided, (ii) provide the Services in reliance on Insight Technologies’s licensing agreement with the vendor, and charge You its standard SPLA fee for the use of the software until such time as the required evidence is provided, or (iii) suspend or terminate Your use of the Services.
If You wish to exercise License Mobility through Software Assurance rights, You must execute the Mobility Verification Form located at http://www.microsoft.com/licensing/software-assurance/license-mobility.aspx or at its successor site, and submit it to Microsoft for verification within ten (10) days of Your deployment of such Microsoft software. Licenses under the License Mobility through Software Assurance program must remain on Insight Technologies’s shared servers within a single data center for no less than ninety (90) days. You may not reassign a particular license within ninety (90) days of the last assignment.
You must cooperate with Insight Technologies in the event that Microsoft requests Insight Technologies’s participation in an audit of the software services. You agree that Insight Technologies can provide Microsoft with (a) the number of Windows Virtual Machine instances provided to You by Insight Technologies (b) a list of the Microsoft software products which run in such Windows Virtual Machine instances that are licensed to You by Insight Technologies and (c) all copies of Your validated Mobility Verification Forms. If Microsoft determines that You are non-compliant with the program requirements for License Mobility through Software Assurance and You do not cure the non- compliance within a time period specified by Microsoft, then Insight Technologies may terminate the provision of any or all Services to You.
Modifications of Any of the Services.
Insight Technologies reserves the right to modify the features and functions of any of the Services with the objective of providing Customer with equal or enhanced service or in order to avoid possible legal claims. These updates shall include a subsequent release or version of the Service containing functional enhancements, error corrections, or fixes that are generally made available free of charge to Insight Technologies’s customers that have contracted for such Service. Updates shall not include any release, option, or future product which Insight Technologies licenses separately or which is not included as part of the Services.
Representations and Warranties of Customer.
You represent and warrant that, if before this date or in the future, You have installed any software on one of Insight Technologies’s servers, You have permission and authority from all sources necessary to install and use such software.
You agree to indemnify and hold Insight Technologies, its suppliers, and its and their officers, directors, employees, consultants, affiliates, subsidiaries and agents harmless from and against any and all claims, costs, damages, liabilities, and expenses (including without limitation attorneys’ fees) Insight Technologies incurs in relation to or arising from (i) Your access to or use of the Insight Technologies Systems, (ii) Your violation of these Terms of Service or the AUP or any applicable law or regulation, (iii) Your violation of any rights of any third party, including without limitation intellectual property rights or rights of publicity, confidentiality, property or privacy; or (iv) any disputes or issues between You and any third party. You will pay Insight Technologies the cost of defending the claim (including reasonable attorney’s fees and expenses of litigation including covering any advance retainers required) and any damages awarded, fines, or other amounts that are imposed on Insight Technologies. Your obligation extends to any such acts by any of Your employees or independent contractors. Insight Technologies shall be permitted to choose the legal counsel who will represent them.
DISCLAIMER OF WARRANTY.
YOU ACKNOWLEDGE AND AGREE THAT THE Insight Technologies SYSTEMS ARE PROVIDED “AS IS, AS AVAILABLE”. ALL EXPRESS OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, QUIET ENJOYMENT, DATA ACCURACY OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW. Insight Technologies DOES NOT REPRESENT OR WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL PREVENT UNAUTHORIZED ACCESS BY THIRD PARTIES, WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, WITHOUT DEGRADATION OF QUALITY OR LOSS OF CONTENT, DATA OR INFORMATION. YOU FURTHER ACKNOWLEDGE AND AGREE THAT ANY DATA OR MATERIAL OF ANY KIND WHATSOEVER CARRIED, STORED OR TRANSMITTED THROUGH THE USE OF THE Insight Technologies SYSTEMS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR EQUIPMENT OR LOSS OR DEGRADATION OF QUALITY OF SUCH DATA OR MATERIAL DURING, OR THAT RESULTS FROM YOUR USE OF THE Insight Technologies SYSTEMS INCLUDING BUT NOT LIMITED TO YOUR SENDING OR RECEIVING, OR TRANSMITTING OR ATTEMPTS TO DO THE SAME, OF SUCH DATA OR MATERIAL. SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY.
EXCEPT FOR Insight Technologies’S GROSS NEGLIGENCE AND/OR INTENTIONAL MISCONDUCT, THE ENTIRE LIABILITY OF Insight Technologies AND ITS THIRD PARTY VENDORS, LICENSORS AND SUPPLIERS ARISING OUT OF YOUR USE OF THE Insight Technologies SYSTEMS IS LIMITED TO THE AMOUNT YOU ARE CHARGED FOR THE SERVICES DURING THE ONE (1) CALENDAR MONTH JUST PRIOR TO THE DATE OF THE EVENT GIVING RISE TO ANY LIABILITY. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER TORT (INCLUDING NEGLIGENCE), CONTRACT, OR OTHERWISE, SHALL Insight Technologies OR ITS THIRD PARTY VENDORS, LICENSORS OR SUPPLIERS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOSSES, OR EXPENSES RELATING TO INTERRUPTION OF BUSINESS ACTIVITIES, LOSS OF DATA OR THE COSTS OF PROCURING SUBSTITUTE GOODS, WHETHER OR NOT Insight Technologies WAS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.
Some of the Services are designed to help You comply with various regulatory requirements that may be applicable to You. However, You are solely responsible for understanding the regulatory requirements applicable to Your business and for selecting and using those Services in a manner that complies with the applicable requirements. You are solely responsible for determining the suitability of the Services for Your use in light of any applicable regulations such as HIPAA, GLB, and in compliance with the EU Data Privacy requirements or other applicable data privacy laws and regulations.
Transmission of Data.
You agree that Insight Technologies is not responsible for any non-Insight Technologies unauthorized access or modification of Your data while in electronic transmission to or from the Insight Technologies data centers. You also agree that Insight Technologies is not responsible or liable for any content sent, using, or received from the Insight Technologies Systems, including that which may be illegal, obscene, defamatory, threatening, or that may violate any trademark or copyright.
Privacy and Security of Protected Information.
You may be subject to one or more rules that govern the privacy and security of certain information. You agree that Insight Technologies is not responsible or liable for any content sent, using, or received from the Insight Technologies Systems, if it is subject to such rules and is not encrypted with an industry accepted encryption method.
Subpoena and Compliance Fees.
You agree to pay Insight Technologies’s costs (and commercially reasonable fees for the time and effort required of Insight Technologies’s employees) for complying with subpoenas, information storage, retrieval, management, and advisory services pertaining to Services provided to You.
You agree to comply with all applicable U.S. export control laws and regulations as from time to time amended, including without limitation, the laws and regulations administered by the United States Department of Commerce and the United States Department of State. Customer shall not export, import, or transfer the Services contrary to U.S. or other applicable laws, whether directly or indirectly, and will not cause, approve, or otherwise facilitate others such as agents or any third parties in doing so. You represent that neither the United States Department of Commerce nor any other federal agency has suspended, revoked, or denied Your export privileges. You agree not to use or transfer the Services for end use relating to any nuclear, chemical or biological weapons, or missile technology unless authorized by the U.S. Government by regulation or specific license.
Choice Of Law; Venue; Jurisdiction.
These Terms of Service shall be construed in accordance with the laws of the State of North Dakota, excluding: (i) its conflicts of law principles; and (ii) the United Nations Convention on Contracts for the International Sale of Goods. The exclusive jurisdiction for all causes of action arising out of these Terms of Service shall be a federal or state court in Cass County, North Dakota. You agree to the admissibility of computer records and electronic evidence in any dispute herein. Notwithstanding anything herein to the contrary, Insight Technologies shall be entitled to seek equitable relief in addition to any and all legal remedies brought in any forum or court having jurisdiction without the requirement to post bond.
You may preserve these Terms of Service in written form by printing it for Your records, and You waive any other requirement that these Terms of Service be evidenced by a written document.
These Terms of Service do not create any agency, employment, partnership, joint venture, or franchise relationship. Insight Technologies is at all times an independent contractor.
Insight Technologies reserves the right to modify these Terms of Service in its sole discretion at any time by posting a revised version hereof or by otherwise making such revised terms available to You for review. Any such modifications will supersede all prior versions after the revised version has been posted or otherwise made available as described above and shall be effective upon Your continued use of the Insight Technologies Systems, which continued use constitutes Your agreement to the revision.
Any notices to Insight Technologies should be sent by electronic mail and first-class United States mail or overnight courier to:
Insight Technologies, Inc.
Attn: Legal Department
2600 Demers Ave, Ste 101
Grand Forks, ND 58201
The waiver by Insight Technologies of any breach of any provision contained in these Terms of Service or the AUP shall not be deemed to be a waiver of such provision or of any subsequent breach of the same or any other provision contained in these Terms of Service or the AUP. Any such waiver must be in writing in order to be effective, and no such waiver or waivers shall serve to establish a course of performance between You and Insight Technologies contradictory to the terms hereof. All provisions of these Terms of Service are severable, and the unenforceability or invalidity of any of the provisions will not affect the enforceability or validity of the remaining provisions. Insight Technologies may assign its rights and delegate its duties with respect to the Services in connection with the transfer of any of its lines of business. In the event You breach any of Your obligations hereunder, Insight Technologies may seek injunctive or other equitable relief without the necessity of posting bond.