Customer Account Manager / Inside Sales Grand Forks, ND

Summary
The role will be focused on maintaining and supporting existing business customer relationships to Insight Technologies. The Customer Account Manager will have focus on product sales and conversions to recurring revenue and services for small to medium sized business within our markets. As an Inside Sales rep there will also be responsibilities to support other team members in their business development roles.

Essential Duties and Responsibilities

  • Participate in activities and events that promote company products and services.
  • Provide and facilitate communications within existing customer base.
  • Support other team members in their sales efforts through communications, configurations and quoting.
  • Help all team members promptly and accurately document transactions, communications and outcomes in correct systems. Accurately recording client information, activities, schedules and client/prospect relations.
  • Support and participate in organization wide policies and procedures.
  • Participate in ongoing sales, marketing and strategy meetings.
  • Establish and maintain excellent working relationships with potential and existing clients.
  • Meet activity, conversions and gross margin goals.
  • Drive personal growth in both technology and business development skills.
  • Manage personal and assigned expense reports.
  • Backup other staff as needed.
  • Other duties as assigned.

Education and/or Experience

1+ year’s education or experience in related fields including sales, business administration, technology related fields, or clerical work or experience in related field preferred.

Competencies

  • Communication skills (telephone, written, and face to face)
  • Detail Oriented with strong organization skills
  • Microsoft Office Suite
  • CRM Application
  • Business telephone system

Compensation
DOE. Includes health and retirement benefits.
To apply for this position, please email your resume to jobs@greatinsight.com

Sales/Account Representative Grand Forks & Fargo, ND

Summary
The Sales Representative will be focused on driving new business relationships to Insight Technologies, along with maintaining a list of assigned accounts. The new business development will have a focus on recurring revenue and services for small to medium sized business within our markets.

Essential Duties and Responsibilities

  • Participate in activities and events that promote company products and services.
  • Represent the company at various community and/or business meetings to promote the company.
  • Participate in the development of new client accounts and projects.
  • Service all assigned client accounts.
  • Promptly and properly document transactions, communications and outcomes in correct systems. Accurately recording client information, activities, schedules and client/prospect relations.
  • Support and participate in organization wide policies and procedures.
  • Support the implementation of short-range and long-range departmental goals, objectives, policies, and operating procedures.
  • Participate in ongoing sales, marketing and strategy meetings.
  • Prepare and present regular progress reports to management.
  • Perform face to face prospecting, sales and revenue generation.
  • Establish and maintain excellent working relationships with potential and existing clients.
  • Schedule appointments to meet with prospects and clients.
  • Meet activity, conversions and gross margin goals.
  • Drive personal growth in both technology and business development skills.
  • Manage mileage and expense reports
  • Backup other staff as needed.
  • Other duties as assigned.

Education and/or Experience

1+ year’s higher education in one of the following subject areas: Computer Science, Business Administration, Information Technology, Communications, Marketing, Project Management, Accounting or experience in related field preferred.

Competencies

  • Communication skills (telephone, written, and face to face)
  • Detail Oriented with strong organizational skills
  • Microsoft Office Suite
  • CRM Application
  • Business telephone system

Compensation
DOE. Includes health and retirement benefits.
To apply for this position, please email your resume to jobs@greatinsight.com

Backend Web Developer Fargo, ND

Summary
Insight Technologies is looking for a talented back-end developer to be part of our development team. We are a small team that works on a wide variety of projects. As a small team, we can offer many opportunities for experimentation and growth of your development skills.

As a back-end developer, you will primarily focus on the underlying architecture and business logic of our web applications. This includes everything from custom CMS modules to work on our eCommerce platform.

We primarily work with Laravel PHP Framework, but have opportunities and needs for various other technologies. You must have a strong understanding of PHP and have either used Laravel or another common modern MVC framework in the past. Additionally, we commonly work with many different third party API’s for integration into our applications.

You will work closely with a project manager and other developers to craft innovative solutions that fit the situation. You will also be required to make intelligent technical decisions to deliver quality code within budget and timeline constraints.

What it takes to succeed

  • Strong understanding of how web technologies work
  • Experience with data driven web applications
  • A desire to write clean, extensible code for a variety of applications
  • The ability to communicate technical details within a team
  • A strong passion for building websites
  • The ability and desire to learn new things
  • Strong attention to detail

What we want to see

  • Knowledge of PHP required
  • Previous use of Git or other Version Control
  • MYSQL or related database knowledge
  • Previous use of API’s
  • Ability to read other developer’s code

Compensation
DOE. Includes health and retirement benefits.
To apply for this position, please email your resume to jobs@greatinsight.com

Frontend Web Developer Fargo, ND

Insight Technologies is looking for a talented front-end developer to be part of our development team. We are a small team that works on a wide variety of projects. As a small team, we can offer many opportunities for experimentation and growth of your development skills.

As a front-end developer, you will primarily focus on the user experience and presentation of our websites and web applications. This includes everything from programming responsive designs to javascript interaction with the backend of our applications.

We primarily work with Laravel PHP Framework, but have opportunities and needs for various other technologies. You must have a strong understanding of javascript (ES5/6) as well as experience using templating languages.

You will work closely with a project manager and other developers to craft innovative solutions that fit the situation. You will also be required to make intelligent technical decisions to deliver quality code within budget and timeline constraints.

What it takes to succeed

  • Strong understanding of how web technologies work
  • Experience crafting usable interfaces including mobile experiences
  • A desire to write clean, extensible code for a variety of applications
  • The ability to communicate technical details within a team
  • A strong passion for building websites
  • The ability and desire to learn new things
  • Strong attention to detail

What we want to see

  • Knowledge of HTML/CSS required
  • Previous use of Git or other Version Control
  • Strong knowledge of Javascript
  • Ability to read other developer’s code

Compensation
DOE. Includes health and retirement benefits.
To apply for this position, please email your resume to jobs@greatinsight.com

Network Engineer

Position Summary
Insight Technologies seeks an experienced, full-time Sr. Network Technician. The position is a great opportunity for a self-motivated person to represent Insight Technologies by working directly with clients to provide IT Solutions and meet all of their IT needs.

The Sr. Network Technician is responsible for monitoring and remediating all issues related to our clients IT infrastructure and cloud services.
Essential Duties and Responsibilities

  • Work as part of our team to provide remote and onsite IT support
  • Implement and remediate Insight Technologies cloud and managed services
  • Implement and remediate Insight Technologies Backup products and disaster recovery solutions
  • Prep and install desktops, laptops, servers and other equipment as needed
  • Perform workstation and server maintenance
  • Work closely with other team members, providing assistance where needed.
  • Provide internal support for all Insight Technologies employees
  • Document IT processes and information as implemented

Reporting Requirements
Employee reviews will be completed VP of IT
Compensation
DOE. Includes health and retirement benefits.
To apply for this position, please email your resume to jobs@greatinsight.com

Need A Trustworthy and Reliable Business IT Services Company In The Red River Valley?

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Insight Technologies

Grand Forks
2600 Demers Avenue Suite 101Grand Forks, ND 58201

Fargo
1402 43rd Street South
Suite 200
Fargo, ND 58103

Phone: (800) 279-4796 Email: info@greatinsight.com

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