Telephony
Norstar by Nortel
A reliable telephony key system that grows with your business, enabling you to add new capabilities at your own pace and support up to 200 users.
Key Features:
- High bandwidth to the desktop enables use of applications such as ISDN, DSL and Computer Telephony Integration (CTI).
- Scalable, integrated applications include desktop messaging, fax messaging, digital networking, private networking, CTI, and call centers.
- Digital technology creates a platform for current and future PC-based applications.
- High-quality solution delivers a Mean Tested Time Between Failure (MTBF) rate of over 100 years.
- Modular, scalable design of Norstar systems offers solutions for a business' needs today, as well as a migration path to meet the needs as a business grows.
Business Communications Manager (BCM)
Delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing
Key Features:
- Cost-effective scalability from 10 to 200+ stations using a mix of digital and IP stations.
- Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.
- Redundancy options, including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems.
- Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.
- Unparalleled telephony features - with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.
- Full suite of applications - including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.
Contact Us for more information.