Services

We take pride in the business services we offer at Insight Technologies. The combination of the following services and a skilled, specialized staff provides our customers with the correct hardware, software, and expertise they have come to expect from Insight Technologies.

• IT

  A company’s IT infrastructure is the heart of their productivity and return on investment. Insight Technologies provides the best Information Technology support in the Heart of the Valley of North Dakota. In today’s market, businesses face the dual challenge of reducing operating expenses while increasing the level of service they offer to their clients.

  With the constant advances in the electronic field, you shouldn’t have to worry about the technological aspects of your company. At Insight Technologies, we take care of all of your IT necessities so you can flourish in the success of your enterprise, and stay competitive in a rapidly changing environment.

  Installation & Setup

  Keeping up with the latest computer methods can prove to be exciting but bewildering at the same time. We recognize the importance of your business being up-to-date and thereby competitive. The knowledge and skill of the staff at Insight Technologies will help you get there and stay there.

  Maintenance

  You can't get the work done if the system is down! Insight Technologies will be there to get you up and running quickly. We provide a new and innovative way to control your service and support expenses. Call Insight Technologies today to inquire about our Block Service Agreement plans.

  Network Monitoring

  We can remotely monitor the health of your network. We will provide your business with a secure logon to an application server on our network. Your system administrator can access the dashboard from any web browser anywhere in the world.

  Security

  Network security and privacy is very important in today's business world. Let Insight Technologies find the right security solution for your business. We are proud partners with SonicWALL. SonicWALL is the market share leader in Internet security solutions for small and medium businesses.

  Training

  Software knowledge is critical to getting the job done. Insight Technologies can provide the hands-on training your business requires to become familiar with the software applications you use. We furnish one-on-one or group training in our training center or on-site at your convenience.

  Vulnerability Scanning

  Enables companies to identify and correct vulnerabilities before they are exploited, by testing network devices and systems for weaknesses, identifying vulnerability locations; and providing verified remedies for managed resolution.

• Virtualization

  Enabling business to pool and share IT resources to serve them better and create a business-ready adaptive infrastructure.

  With virtualization, you can:

  • Move, add and change IT resources as needed to meet shifts in business demand.
  • Resources can be scaled up or down quickly based upon changing workloads.
  • Improves resiliency by simplifying backup, failover and disaster recovery solutions.
  • Insight Technologies offers solutions from VMware, Citrix and Microsoft.
  • Simplify regulatory compliance projects.
• Network Monitoring

  Our eyes on your network! Our IT Global© program will reduce downtime on your network by dramatically shortening the time from failure to resolution. Insight Technologies' network operations center monitors the availability of your network through our award winning IT Global© system. You are immediately informed at the first sign of trouble and you can rest assured Insight Technologies is there helping you get your network back up and running.

  From competing for profitable contracts to maximizing technical resources, your network is critical in driving your business’ success. Insight Technologies works with our clients to achieve the highest ranking in customer service. We would appreciate the opportunity to work with your company.

  Insight Technologies' Network Monitoring Offer Includes:

  Powered by IT Global©

  24x7 Monitoring Tool
  Events caught as thresholds are passed and before failure occurs
  Trend analysis through detailed reporting

  Skills inventory

  Insight Technologies has the industry expertise and the proficient track record of network management so that your mind is at ease, knowing your network in in good hands!

  Proactive services checklist

  Scheduled network maintenance to eliminate avoidable downtime.

  Remote fix capability

  Insight Technologies service desk will connect to your networkand resolve any issues thus minimizing downtime and high cost emergency service calls.

  Industry standard

  Insight Technologies service delivery is provided according to ITIL, a recognized standard in the industry and follows project management methodology of quality assurance program.

  Detailed reports

  Insight Technologies will provide you with detailed reports on your network, helping you make more informed decisions.

• Surveillance

  Insight Technologies is an Axis Development Partner and our web-based camera management and recording software is compatible with most of Axis Communications' products.

  Some of the features of the Axis Camera Station are:

  • User-friendly GUI (Graphical User Interface)
  • User-friendly Authentication
  • Camera-level Authentication
  • Continuous, Motion, or Time Based Recording
  • Multiple Resolution Live Streaming Video
  • Multiple Resolution Camera Recording
  • Multi-level User Profile Management
• Video Conferencing

  From Entry level to Performance, Polycom Conference Room Solutions encompass a range of offerings to meet the needs of any meeting room, from small offices to large boardrooms and auditoriums. Polycom Conference Room Solutions are designed for optimal face-to-face communications and enhance the experience of meeting over video conferencing such that each meeting is seamless and integrated.

  Polycom leads the way in delivering the power of Unified Collaborative Communications. It is the only company today delivering end-to-end rich media collaborative applications for voice, video, data and the web from desktop and mobile personal systems to room systems to the network core.

  Benefits of Video Conferencing:

  • Increases Productivity
  • Saves Travel Time & Expenses
  • Able to Meet Anytime and Anywhere
• Avaya IP Telephony

  The right choice for any small business today whether you have 5 or 250 employees, single or multiple offices, just getting started or already established, IP Office is right for your business.

  Key Features:

  Serving Customers Effectively with Unified Communications

  Use all devices to manage your communications. Office phone, cell phone, e-mail, texting, instant messaging and more.

  Control Costs with IP Office

  Lower mobile phone/ long distance bills

  Handle more calls with fewer people

  Expand your talent pool without increasing real estate

  Eliminate conference calling fees

  Centralize Administration

  Connect your Office Locations

  Connect up to 32 sites and have all IP Office systems communicate seamlessly

  A solution you can depend on

  Built-in resiliency: with multiple locations IP Office will fail over to another location

• Web Development

  At Insight Technologies we have a linear-style process we follow to design and develop extraordinary websites that encourage success to both our clients as well as ourselves.

  Strategy

  Gathering information is the first crucial step in designing a successful website. Are you selling a product or promoting a service? What goals would you like to accomplish? Who is your target market? Will you write your own content or hire a copy writer?

  • Information Gathering
  • Brand Identity
  • Purpose
  • Goals
  • Target Audience
  • Marketing Strategy
  • Content

  Design

  The target audience is one of the most vital aspects to consider when making the design. A website design aimed at a shopping mall would be very different then a website design for a legal firm. It is also imperative to include your company's logo, colors, photos, etc., to help enhance your company's brand identity.

  • Sitemap
  • Graphic Design Mockup
  • Design Revisions

  Develop

  This part of the process is when the developer takes the graphic design mockup and creates the actual fully-functional website using code. This is also where interactive elements such as flash animations, ecommerce shopping carts, and contact forms are executed into the website.

  • HTML/CSS
  • Content Management System
  • Interactive Elements
  • Database Driven Systems
  • E-commerce
  • Testing & Implementation

  Promote & Maintain

  The final stage of the website design and development process is publishing the website to the internet. Search Engine Optimization is a crucial component of maintaining your website to attain new customers, which can be done through adding fresh content and products to your website on a regular basis. Email campaigns and social media marketing is an excellent way to keep current clients as well as gaining the attention of new ones.

  • Search Engine Optimization
  • Email Campaigns
  • Social Media Marketing
  • SmartCare©